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Managed IT Services

Keeping an IT environment running smoothly requires constant attention and the availability of a highly skilled staff. Yet, many organizations are overwhelmed by rapidly changing business demands and the ability to retain proper IT talent.

Managed IT services are aimed at handing over your IT operations to a third-party IT services provider, which takes responsibility to ensure high efficiency and timely improvement of your IT environment and processes within it.

VST unlocks the mechanics of business and technology to offer next generation integrated IT managed services. We thoroughly review all of your existing system to understand workflow of operations, people and processes. After analyzing liabilities and challenges in current processes, VST helps you to explore opportunities that could maximize your efficiency.

We help you to reduce overhead of hiring and managing resources by providing an extended team that works dedicatedly, just for you. Product maintenance and support, customized technology solutions and cloud services are formulated to address your unique business needs. Our enterprise managed IT services are aimed at enabling agility and scalability of your business. By aligning IT operations with business processes, we provide you technical expertise that helps in taking advantage of the digital world.

Our managed IT services is backed with 12 years of experience in ITSM span the all-round support for cloud, on-premises and hybrid infrastructures and include consulting and migration services for proactive IT evolution.

Supporting your IT Infrastructure

VST offers a full range of managed services for businesses looking to partially or fully outsource IT administration, maintenance, and end-user support. Allow us to take care of your technology so you can stay focused on the success of your business and its customers!

Technology Advisory

In addition to hands-on technical support, our team provides insight on how to optimize your organization's IT operation and take advantage of new and emerging technology trends.

Enterprise Applications

ERP application management can be challenging and time-consuming. VST offers end-to-end cloud and managed IT services for Microsoft Dynamics AX, Oracle EBS, Salesforce and SAP environments, providing you with a single point of accountability.

IT Helpdesk & End-User Support

Our experience IT team provides comprehensive IT support services to your employees by e-mail, telephone, and/or approved remote channels.

System Health and Performance Monitoring & Preventative Maintenance

Our team actively monitors system health and performance to ensure the availability and reliability of your organization's IT infrastructure. When we see a potential problem, we fix it before it gets in your way!

Patch Management

Our team performs ongoing patch management to keep your systems functional and secure.

Managed Antivirus & Endpoint Protection

Our team keeps your systems up to date with the most current antivirus definitions and ensures your organization is protected by next-generation antivirus endpoint detection and response capabilities.

Local & Offsite Backup

Our team configures local and offsite backups for your organization's IT infrastructure and performs ongoing monitoring to ensure the integrity and availability of your systems and data.

Quarterly Technology Planning & Budgeting

Our team meets with your organization quarterly to review the current IT operation and plan for the future, helping you prepare for upgrades, replacements, migrations and other changes that otherwise could become costly surprises.

IT Backup & Disaster Recovery

In this current fast paced day and age Data loss and downtime can be extremely costly to businesses of all sizes. Heart of your business is Data, but, what happens in a situation of disaster? Many companies find themselves coming up short in backup and disaster recovery planning. A managed IT service solution can help secure and manage your data with confidence.

Managed Security Services

In today's fast-paced world, IT is struggling to keep up with security concerns. Between a growing number of devices on the network, compliance requirements and pressure from business stakeholders to keep critical data safe, there's no room for error.

Security Awareness Training & Testing

Our team provides ongoing security awareness training and testing through a dedicated training platform designed to improve your organization's overall security posture against social engineering and cyberattacks.

Email Security

Our team configures and manages spam filtering, antivirus, advanced threat detection, and encryption capabilities for your organization's e-mail.

Mobile Device Management

Our team configures and administers mobile device management capabilities to ensure mobile devices with access to your organization's IT and information assets are appropriately secured.

Password Management

Our team provides your organization with a password vault and credential manager to ensure that your passwords and keys are appropriately stored and managed.

Onsite support

Our team comes to you when support cannot be performed remotely!

Priority Response Service Level Agreement

With our priority response service level agreement, you have peace of mind that your request is our top priority. Our team prioritizes your support requests to ensure they are resolved as quickly as possible.

Benefits of Managed IT Services

IT Managed Services can be a major relief for companies of all sizes. Having managed services will keep your employees focused on core business operations while allowing them to work on new revenue-generating opportunities.

While your employees are focused on their work, they will have the security of knowing that their networks are updated, speedy, and safe. VST has a diverse customer base, with some companies having 10-50 employees and others who have 100+. Each company is different in size and so are their reasons for needing managed services!

Our Propositions

Tailor-made services to stay ahead of competition & deliver with a faster time-to-market

Analyze processes, people & holistic business needs of clients

Innovative services focusing on strategy, planning & long-term optimization

Maintaining all-inclusive systems, tools & portfolios

Comprehensive solutions to adapt to fluctuating economy, business strategy & globalization

Key Differentiators

Managed services to give you visibility and control to improve efficiency.

Integrated Tools & Processes

Technology Lifecycle Management

Technology & Assets Management

Continual Transformation Capabilities

Agility & Scalability

WHY VST?

  • Save time and reduce cost by consolidating contracts
  • US Based, Single Point of Contact
  • Higher Level of Service
  • Track inventory and coverage
  • Online access
  • Multiple Vendor Billing from Single Source
  • Summarized Billing
  • Reconciled Reporting
  • Higher Availability Options
  • 24/7 proactive support
  • System reliability
  • Comprehensive protection

Use us as an advisor by reaching out for support any time you need support, day or night. We will also keep track of all scheduled maintenance and health checks. If you are looking for full-time help, we offer a more proactive solution that includes ongoing management and administration.

Do you have an interesting project? Let's talk about that!

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